FAQs — Made to order, delivery and customisation

Questions we are asked most

Almost everything here is made to order in our own workshop in Mumbai, which changes how ordering works. If your question is not answered below, write to online@peacocklife.com or message us on WhatsApp and a member of the studio will answer.

About Peacock Life

What is Peacock Life?

Peacock Life is an Indian luxury furniture and decor house founded in 2010 by the interior designer Shabnam Gupta. It is known for maximalist design: layered colour, pattern, carving and texture rather than minimal, matched sets. Pieces are handcrafted to order by our own karigars in Mumbai, and the studio also takes on full interior design commissions across India.

Who is Shabnam Gupta?

Shabnam Gupta is an Indian interior designer based in Mumbai. She founded the design studio The Orange Lane in 2003 and Peacock Life in 2010. Her work spans residential, hospitality and retail interiors, and Peacock Life is the furniture and decor house that grew out of that practice — the pieces she could not find for her own projects, so made instead.

What does maximalist furniture actually mean?

Maximalism is not clutter. It is the deliberate layering of colour, pattern, material and craft in one room, so that the space reads as collected over time rather than bought in a single afternoon. In practice it means a carved teak frame against a bold velvet, brass against bone inlay, a jewel palette instead of a neutral one. Every piece is designed to sit alongside others rather than to disappear.

Where is Peacock Life furniture made?

In our own workshop in Mumbai, by karigars employed by us. We are not an importer or a reseller — the drawings, the frames, the upholstery and the finishing all happen in house. You can see the full process, from working drawing to crate, on our How it is made page.

Ordering and customisation

Is everything made to order?

Most pieces are. A made-to-order piece is built after you place the order, in the size, fabric and finish you choose. A smaller ready-to-ship range is held in stock and dispatched from Mumbai. Each product page states which applies to that piece.

How long does a made-to-order piece take?

Six weeks for most furniture, from order confirmation to delivery. Ready-to-ship pieces leave our Mumbai studio within a few days. The lead time is stated on every product page.

Can I choose my own fabric?

Yes. Anything from our fabric library goes onto any upholstered piece, and you are welcome to send us your own cloth — we will confirm the meterage you need. Fabric up to ₹1,000 per metre is included in the listed price. Anything above that is billed as per actuals, and we tell you the number before we cut.

Can a piece be made in a different size or finish?

Usually, yes. Longer, deeper, taller, a different polish, a different wood — tell our design team what the room needs and they will confirm whether it is possible and what it costs before any work begins. Embellishments and added detailing are quoted the same way.

What woods and materials do you use?

Seasoned hardwood frames, with Burma teak where the piece calls for it, chosen because it holds its shape through a Mumbai monsoon and a Delhi summer. Upholstered pieces are built up over webbing and sinuous springs with foam cut to the shape of the frame. Individual materials are listed on each product page.

Delivery and after

Do you deliver across India?

Yes, we deliver nationwide. Our own team places the piece in the room where it belongs and takes the packaging away with them.

How is furniture packed?

Foam-wrapped, cushioned and corner-guarded, then boxed in double-wall cartons. Premium pieces travel crated in 12 mm plywood on a pallet. Quality-check photographs are taken before dispatch and every shipment is insured.

Do you ship outside India?

International orders are handled case by case. Write to online@peacocklife.com with the piece and the destination and we will come back with freight cost and timing.

What if something arrives damaged?

Check the piece before you sign for it, and note any damage on the courier receipt. Then send us photographs within 24 hours at online@peacocklife.com and keep the packaging until we have replied. Our returns and refunds and warranty pages set out what is covered.

Interior design

Do you take on interior design projects?

Yes. Peacock Life and The Orange Lane take on full residential and commercial interiors across India, from design only through to design and build. Details and current starting rates are on the interior design services page.

Can I visit a showroom?

Yes — our showrooms are listed with addresses and directions on the store locator. If you want the design team's time rather than a browse, book a consultation first so someone is free for you.