Each return or exchange request is handled on a case by case basis and we request you to get in touch with our team for prompt resolution.
If your return is approved, we will initiate a refund to your credit card (or original method of payment)
We will not be able to provide a refund of shipping charges for products which are being returned
The shipping charges for returns are paid by the customer except in case of wrong item delivery or when an item is delivered in a damaged condition
For COD orders, please confirm the same on the link shared with you on whatsapp. If order is not confirmed within 24 hours, it stands cancelled.
No refunds would be given if the customer has provided wrong or incomplete shipping address, there are 3 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.
No return or exchange is permitted for sale products.
Products bought online cannot be exchanged or returned in store.
If mirror or glass in a product is cracked or damaged, cost for the same will be reimbursed to client on the basis of invoice subject to prior approval by our management
Disclaimer: All policies are subject to change without prior notice. In case of any conflict Terms & Conditions Policy would prevail.