FAQ

Frequently Asked Questions

May We Help?

Need a replacement card? Want to update your account information? We’ll gladly assist! Drop us a line at tradeprogram@peacocklife.com, or see the Frequently Asked Questions below.

I SUBMITTED MY APPLICATION. WHAT’S NEXT?

If you do not already have an peacocklife.com account, please create one here under the “New Customer” section.
Next, please attach in your online application the scanned copies of the following required documents:

Interior Design Certification or Major Design Organization identification (e.g., NCID, CCIDC, ASID, IIDA, AIA)
GST Certificate
Copy of business card with your design profession

Once the documents and your application have been received, you can expect an email regarding your membership status.
Your in-store Trade card will arrive via email in 10–14 business days.

Trade orders may be placed online, over the phone or in a store. We cannot accept POs, nor can we place orders via email. To place an order over the phone, contact our furniture specialists.

Online purchases can be made once you are logged in to your peacocklife.com account. Once logged in, home items that are placed in your basket will automatically reflect the 10% discount.

If you are shopping in a store, please provide the store associate with your Trade card details, which you will receive in the email at the address provided on your application. Store associates are also able to verify membership by searching the email address tied to your Trade account..

Click “Sign In” at the top right corner of anthropologie.com. From there, enter your Trade account credentials under “Returning Customer.” These credentials were sent in your welcome email. Please note: the sign in portal for Trade customers is the same for all other customers.

You can to expect to receive your card 10–14 business days after your application is approved. If you have misplaced your card, simply email tradeprogram@peacocklife.com for a new one.

Yes, it does. However, it cannot be combined with a limited-time promotion. For example, if all bedding is 20% off for the weekend, the 10% discount will not additionally apply.

Per our price adjustment policy, we will gladly offer you a price adjustment if the original date of shipment was within 14 days of application approval.

The return policy for Trade Program purchases is the same as our regular return policy and can be viewed online at Peacock Life by Shabnam Gupta Return Policy.

Please contact us

Membership is not transferable, and is offered to individuals only. If your firm has multiple designers, each must individually apply for membership. Please make sure each applicant uses their own email address when applying.

Please email tradeprogram@peacocklife.com or contact our furniture specialists.